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info@targettuition.org.uk

Target Tuition

Cancellation Policy

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We are based in Gravesend, however, online tuition is available as an option.

Specialist support for students aged 5-16

Study Like An Expert Target Tuition Cancellation Policy

At Target Tuition, we value your commitment to your education, as well as our educators’ time and dedication. To ensure a smooth and efficient scheduling process, we have established the following 24-hour cancellation policy for our private tuition services:
 
**1. Cancellation Notice:**
   – If you need to cancel or reschedule a session, we require a minimum of 24 hours’ notice. This allows us to adjust our schedules accordingly.
 
**2. Contact Information:**
   – To cancel or reschedule a session, please contact us  as soon as possible.
 
**3. Late Cancellation:**
   – Cancellations made with less than 24 hours’ notice will be considered “late cancellations.”
 
**4. Late Cancellation Charges:**
   – Late cancellations may result in a fee equivalent to 50% of the session’s cost. This fee helps compensate our educators for their time and commitment including but not limited to lesson planning and preparation.
 
**5. Exceptions:**
   – We understand that emergencies and unexpected situations can arise. In such cases, please reach out to us as soon as possible, and we will work with you to find a suitable solution.
 
**6. No-Show Policy:**
   – If you do not show up for a scheduled session without prior notice, you will be charged the full session fee.
 
**7. Rescheduling:**
   – We encourage rescheduling rather than canceling whenever possible. We will do our best to accommodate your request for a new session time.
 
**8. Multiple Late Cancellations:**
   – Consistent late cancellations/no shows may affect your ability to schedule future sessions with Target Tuition.
 
**9. Tutor’s Responsibility:**
   – We are also committed to upholding this policy and will inform you in advance if there is a need to cancel or reschedule a session.
 
**10. Review and Modification:**
    – We reserve the right to review and modify this cancellation policy as necessary to better serve our students and educators. Any changes will be communicated to you in advance.
 
By booking private tuition services with Target Tuition,  you acknowledge and agree to abide by this 24-hour cancellation policy. We appreciate your cooperation and look forward to helping you achieve your educational goals.
 
If you have any questions or require further clarification regarding this policy, please do not hesitate to contact us.
 
Thank you for choosing Target Tuition for your educational needs.
Target Tuition

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